When reviewing a technology budget, look at the cost of Telecommunications. High-speed Internet, private lines, phone services, PBX, long distance and even cloud servers. These are all monthly costs that quickly add up. Many business leaders miss these costs when calculating budgets or working to reduce operating costs. They add up quickly.
To add to this problem, there are new technologies and better pricing popping up every day. This leads to added confusion and budgets can get outdated very quickly. Fortunately there is hope. A growing field in the industry today is that of a Telecom Agent. This person has good ties to multiple vendors and can readily get the best pricing and help you navigate through the noise.
A Telecom Agent that is connected to multiple vendors and is familiar with the industry can save you thousands of dollars a month, often without billing you for their services. They do this through integrated provider networks where they can submit your needs and get the best pricing from multiple vendors. The agent then collects a commission through either the provider or the partner network and never has to bill you for that service.
Here’s how it works.
The Telecom Agent should ask a few questions to get an idea of what you need from a technology standpoint. They may even review your current billing to get an idea of what you’re actually using as far as Internet bandwidth, voice services, long distance minutes, and even Cloud Servers. Then, the agent contacts a list of providers in your area to get the best deals. In some cases they may package services to save you even more money and simplify deployment.
Once the proper quotes are received, the agent will send them to you and hopefully explain the various options to help you make the right decision. If you don’t like any of the options, that’s OK. If you do, you sign the agreement with the carrier, not the agent. The carrier and/or partner network works out commission with the agent.
Another benefit to agents is that they usually have better contacts within the carriers so they can assist with deployment, contract negotiation and support. Consider this. Say you have a long distance service that is $5 / minute. A typical monthly bill shows usage of 80 minutes of long distance. That equates to $400 / month or $4,800.00 per year. Now say the agent can get your long distance down to $1.9 / minute either by finding another provider or through 100 minute blocks bundled in with another service. Now your monthly costs go down to $152 / month and you save an average of $2,976.00 ever year. This same practice can be placed on voice lines and Internet access which, when bundled, can save even more.